CCTV and cameras

Design camera views for useful incident review.

Define the task at each location: reviewing an entrance, a transaction area, a loading door, or another business space. Compare camera placement, lighting, recorded detail, wiring, and maintenance access.

Review privacy boundaries for employees, customers, and adjacent property before finalizing views.

Per-camera brief

Give every camera a written job

A camera without a stated task usually produces footage that answers no question.

  • The taskWhat question must this view answer — who entered, what was handed over, which vehicle arrived?
  • The sceneLighting through the day, backlight at the door, weather and the distance to the subject.
  • The evidenceWhat must remain legible in exported footage, not just on a live wall display.
  • The upkeepWho cleans the lens, who notices a camera has stopped, and how it is reached safely.
In practice

Review saved footage before you approve a layout.

Ask to evaluate saved footage and exports from the proposed settings. Include who will check recording health and who can share clips.

Camera coverage should support a specific business need rather than simply fill a floor plan with camera symbols. Two well-placed cameras that answer a real question are worth more than eight that cover the ceiling.

Employee notice, audio recording and applicable privacy requirements should be reviewed for the premises before installation; a general guide cannot establish compliance for your business.

Planning information and consultation requests. Installation and monitoring availability, provider details, and service terms must be confirmed before work is arranged. This form is not for emergencies.

Plan commercial camera coverage

Describe the premises, the incidents you have needed to review, and any cameras already installed.